HOME Touch Perfect Steam Deluxe Commercial Garment Steamer

One common problem with steamers is mineral buildup caused by the high mineral content in many municipal water supplies. Mineral residue inside of the internal pipes and heater can cause intermittent steaming or in severe cases no steaming at all. The best way to avoid this is to use de-mineralized or distilled water in the unit. The procedure below can be used to clear mineral buildup. If you are unable to use de-mineralized or distilled water we recommend you use this procedure every 30 hours of operation to help avoid mineral buildup. 1. Turn the unit off and unplug the power cord. 2. Unscrew and remove the hose from the hose connector on the top of the unit. 3. Remove the pole from the unit. 4. Remove the water tank from the main unit and drain any water in the unit over a sink. 5. Make a mixture of 4 oz. white vinegar and 4 oz. water. In most cases 1 cup of this mixture will be sufficient. 6. Slowly pour the water-vinegar mixture into the hose connector. a. If the internal piping is only partially blocked by mineral buildup, the water-vinegar mixture will soon start flowing out of the water intake hole. If this happens proceed to step 8. b. If the internal piping is completely blocked, continue to pour the mixture into the hose connector until full. 7. Pour the water-vinegar mixture into the water intake hole until full. 8. Let stand for 40 minutes. 9. Drain the water-vinegar mixture from hose connector or the reservoir by tipping the unit over a sink. Pour clean water through the hose connector and water intake hole until the vinegar smell dissipates. Drain the residual water from hose connector or the reservoir by tipping the unit over a sink. Reassemble the unit and operate normally

This unit has a reset button. When the unit runs out of water it will automatically shut-off to ensure safe use and the red indicator light will come on above the reset button.

This steamer is designed to be used with a 120V AC electrical outlet.

Sounds like the product might need to be cleaned. Run equal parts of vinegar and water through the take to get rid of that sediment.