FREE shipping on orders over $50!   (Click for details »)


You have no items in your shopping cart.

Product was successfully added to your shopping cart.
Quad Action Shiatsu Kneading Neck & Shoulder Massager With Heat

Quad Action Shiatsu Kneading Neck & Shoulder Massager With Heat


(Out of stock)

  • Quad Action Shiatsu Kneading Neck & Shoulder Massager with Heat 1 Quad Action Shiatsu Kneading Neck & Shoulder Massager with Heat 1
  • Quad Action Shiatsu Kneading Neck & Shoulder Massager with Heat 2 Quad Action Shiatsu Kneading Neck & Shoulder Massager with Heat 2
  • Quad Action Shiatsu Kneading Neck & Shoulder Massager with Heat 3 Quad Action Shiatsu Kneading Neck & Shoulder Massager with Heat 3
  • Quad Action Shiatsu Kneading Neck & Shoulder Massager with Heat 4 Quad Action Shiatsu Kneading Neck & Shoulder Massager with Heat 4

Quad Action Shiatsu Kneading Neck & Shoulder Massager With Heat

Model: NMS-620H

Quick Overview

The HoMedics® Quad Action Shiatsu Kneading Neck & Shoulder Massager With Heat delivers a deep kneading shiatsu to loosen tight muscles. The integrated control puts you in charge of your massage experience. The 3 speed settings allow you to select the intensity of the massage experience to your desired preference. Add heat and experience a deeper, more relaxing neck and shoulder massage.


  • Deep kneading shiatsu
  • Soothing heat for a more relaxing massage
  • 3 speeds allow you to enjoy a relaxing or more intense massage
  • Reverse feature changes the massage direction, just like the hands of a masseuse
  • Comfort wrap conforms around the neck, shoulders and back

Quad Action Shiatsu Kneading Neck & Shoulder Massager With Heat is rated 4.0 out of 5 by 52.
Rated 2 out of 5 by from Loved it! While it worked:( I bought this 11 months ago, and used it frequently for my shoulder, it was very helpful. However about 2 months ago it slowed down, and had a weakened rotation, and 1 month ago stopped working all together, when I press the buttons nothing happens, aka, dead. The warranty appears not in effect any longer - though it's hard to tell from the description. I am very disappointed, as it helped a lot, but is too expensive to buy a new one every 10 months!
Date published: 2018-01-06
Rated 2 out of 5 by from It was wonderful until it stopped working! My husband bought this for me about 9 months ago and I loved it. I used it for my thoracic outlet syndrome which is often debilitating. I noticed that one of the red lights on the kneader always blinked but never thought much of it. About a month ago it started to slow down, I used it this morning and it only lasted about 10 minutes. I plugged it in thinking maybe it needed to be charged, I just took it off of the charger to use it and it won't even turn on. It is fully charged but completely dead. It is a shame that this product didn't even last for a year. It is too expensive to buy one of these every 9 months or so.
Date published: 2019-11-03
Rated 3 out of 5 by from great tool.poor engineering I have purchased approx.4(I lost track) of these massagers over the last 3 or 4 years.I absolutely love the therapeutic benefits of the massager.I am a carpenter with neck and back problems.This is my most important tool.I use it every day,it keeps me going,ill never be without one(IF they keep making it).THAT is also why I have purchased so many.It may work 10 months,10 weeks,or 10 days.I just got one out of the box last week that already has problems with switch.Cmon people,these fixes are not that hard.Please HURRY and send back the warranty one I just sent you.its like oxygen to me.need it
Date published: 2019-10-27
Rated 1 out of 5 by from Homedics Neck messager I bought this for myself last year at Christmas. I have used it at least a couple of times a month since December 2016. I love it, or I should say loved it. The button for turning it on seemed to be having trouble. I could not get it to start without trying several times. Now 11 months later it does not work at all. The messager looks brand new. Not sure it is worth the money if that is all the longer it will last. Of course this long I have no receipt.
Date published: 2017-11-12
Rated 1 out of 5 by from Great until it stopped altogether Like many other's are saying, the power button is faulty. It was hit and miss to begin with and now after only a month it has completely stopped working. I've tried calling Homedics customer service and the automated service says due to large volume of calls they cannot take calls and you can't leave a message. I've emailed, so we will see. I was very happy with the massager to begin with. It does hurt but I got relief. Hopefully I can return it because I'm not confident it won't become faulty again or another will after seeing all the reviews stating the same problem.
Date published: 2018-12-04
Rated 5 out of 5 by from Finally A Product that works My husband just purchased this for me for my birthday and I LOVE IT. I was in a car accident in 2001 and still suffer from my neck injuries. I used this for 15 min before bed and slept like a baby. I have not been able to sleep comfortably for a long time without taking a muscle relaxer...and even when taking that I am still hurting in the morning. Thank you for making this product, I am praying that God continues to inspire you to create products for us customers who are truly suffering and need massagers that will help bring us comfort.
Date published: 2018-03-18
Rated 5 out of 5 by from Hell yeah! I'm in love. I suffer from migraines...herniated C5,C6 and C7. It does wonders!! I use this product for 15 minutes before bed and sleep like a baby. I would definitely recommend this product to anyone!!!
Date published: 2017-12-20
Rated 5 out of 5 by from Works Wonders! I bought this massager a month ago and am very happy about it so far. It works with a power that I didn’t expect. It does great job with relieving tension and stress of your neck and shoulder muscles. A bonus is that you can use it on your back too. The only downside is that it’s kind of inconvenient to reach for controls during the massage but it’s just a minor nuisance compared with great results.
Date published: 2018-12-10
  • y_2020, m_4, d_5, h_19
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.5
  • cp_1, bvpage1
  • co_hasreviews, tv_8, tr_44
  • loc_en_US, sid_NMS-620H, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_homedics
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 55.96ms

Document Gallery

Contact Support

Visit our Contact Us page for contact information.

Shipping & Delivery

Our goal is to get your product to you as quickly as possible!

Most orders leave our warehouse same day if ordered before 3:00pm ET Monday thru Friday. All orders placed after 3:00pm ET ship the next business day. HoMedics ships using FedEx and offers FedEx Economy shipping, which generally takes 5-7 business days, FedEx Standard shipping, which generally takes 2-5 business days, and FedEx Priority shipping, which generally takes 1-2 business days. The arrival time of your order will be the fulfillment time PLUS the shipping time of the method you selected.

Shipping fees are calculated based on the size of the order and the shipping method chosen.

Learn more about our shipping policy and fees »


!f you're not entirely happy with your purchase, we're here to help!

Returns of merchandise purchased from this website may be made within 30 days of receipt for a full refund of cost of the merchandise. The total of your return will be credited to the charge card that you used at the time of your purchase (minus shipping and handling). If the product you received was damaged, defective, or if the wrong item was shipped to you, we'll also refund the shipping cost, but you must first contact HoMedics Consumer Relations prior to returning your product. Please see our Contact Us page for full contact information.

Learn more about our returns policy »