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Visit our Contact Us page for contact information.
Our goal is to get your product to you as quickly as possible!
Most orders leave our warehouse same day if ordered before 3:00pm ET Monday through Friday. All orders placed after 3:00pm ET ship the next business day. HoMedics ships using FedEx and offers FedEx Ground shipping, which generally takes 2-5 business days, and FedEx Expedited shipping, which generally takes 1-2 business days. The arrival time of your order will be the fulfillment time PLUS the shipping time of the method you selected.
Shipping fees are calculated based on the size of the order and the shipping method chosen.
!f you're not entirely happy with your purchase, we're here to help!
Returns of merchandise purchased from this website may be made within 30 days of receipt for a full refund of cost of the merchandise. The total of your return will be credited to the charge card that you used at the time of your purchase (minus shipping and handling). If the product you received was damaged, defective, or if the wrong item was shipped to you, we'll also refund the shipping cost, but you must first contact HoMedics Consumer Relations prior to returning your product. Please see our Contact Us page for full contact information.