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Once the unit is plugged into power, simply flip the toggle switch to the right of the specific product. If you are having difficulty connecting, verify the unit is connected to power, and that other smartphones are not connected.
Simply plug in the massage unit to power and then select the + icon in the HoMedics Massage App. Select your unit from the list and follow the on-screen instructions.
Of course! On the main menu simply swipe to the left on the device you would like to remove. Select the red Delete button that appears. Note: You must be disconnected from device before it can be removed.
Android phones running version 6.0 or higher require a prompt for GPS when Bluetooth is enabled. HoMedics is not gathering or using this information.
We recommend a maximum of 15 minutes for custom massages using the app and cannot be increased.
Absolutely! As long as it is a HoMedics Bluetooth supported massage, the HoMedics Massage App has been designed for a full multi-massage experience.
You can listen at any time by selecting "skip this step" inside of the Massage app to listen to meditations without the use of your HoMedics Bluetooth enabled massage product.
Unfortunately due to some limitations, meditations can only be started from the beginning of the routine and can only be restarted.
When the massage cushion is powered on, the Bluetooth indicator will flash blue while pairing with your mobile device. When your mobile device is successfully paired with the cushion through the app, the indicator will have a steady blue LED to indicate it is paired.
NOTE: The blue LED will flash for 30 seconds when attempting to pair. If it does not successfully pair with your device, it will turn off.
At this moment in time only our back massage cushions will work with the meditations and soothing sounds. (MCS-1005HJ, MCS-1000HTL, and MCS-1000H)
Please contact a Consumer Relations Representative at 1-800-466-3342, or send an email to firstname.lastname@example.org