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Shiatsu Pro Plus


Model: MCS-380H

Availability: In stock

Ships in 1-2 business days ?


The HoMedics® Shiatsu Pro Plus is a kneading massage cushion with heat. The dual kneading shiatsu massager relaxes your back by traveling up and down. The 3-massage zone option allows you to choose between full, upper, or lower back settings. The spot massage option makes for a customizable experience of massaging a specific spot, while the adjustable vibration intensity setting in the seat works to soothe the lower back and thighs. Each massage cushion comes with a programmable remote control and is equipped with an integrated strapping system designed to fit most chairs.

Advanced Features

We’re fluent in shiatsu

The deep-kneading technique of the Shiatsu Pro Plus massage cushion is unlike anything you’ve experienced outside of a professional masseuse. This vibrating pad features a dual-kneading system just like a true shiatsu massage, traveling up and down your back and providing deep-tissue pressure that sends tension packing.
Need the cushion to work lower? Switch on the vibrating lumbar and thigh massage to relax your lower back and seat. It’s a masterful performance every time — right in your own home.

We speak

Turn on, zone out

Use the included programmable remote control to choose from 3 different massage zones: upper back, lower back, or your entire back. You can also adjust the intensity of your massage, from soft and relaxing to a deep-kneading, pinpoint massage. Ready for the capper? Just turn on the heating function for a full, warm sensation that equals pure pleasure.


A little heat always helps

Whether just to warm up on a cold day or to penetrate tired muscles in your back, the Shiatsu Pro Plus’s optional heating feature can make any massage even more soothing.

custom settings

Key Features

  • Dual kneading shiatsu massage mechanism travels up and down, relaxing your entire back
  • Soothing heat warms and comforts tired muscles
  • 3 massage zones so you can focus on your tense upper back, lower back, or massage your full back
  • Spot massage allows you to isolate the massage motion for pin-point relaxation
  • Vibration with adjustable intensityin the seat soothes lower back and thighs
  • Programmable remote control for convenience and ease of use
  • Integrated strapping system fits most chairs
Customer Reviews
Shiatsu Pro Plus is rated 4.0 out of 5 by 36.
Rated 2 out of 5 by from RETURNING Had to return the rollers in the back were to hard
Date published: 2019-08-10
Rated 5 out of 5 by from Relieves back pain and stress! I use my Shiatsu Pro Plus nearly every single day! I bought this HoMedics Shiatsu Pro Plus to replace my previous HoMedics Shiatsu massager that I had been using regularly for over 10 years, before it finally gave up the ghost and had to be replaced. Although I obviously liked my previous Shiatsu massager, I like this newer, improved model even better. The attached remote control unit is much easier to access than the older one; the massaging unit itself seems more effective; and they have added a 3-speed seat massage cushion for even deeper relaxation. I have enjoyed a number of HoMedics products over the past 30 years. Each and every one of them has lasted more than a decade. I often recommend HoMedics products to my friends and coworkers.
Date published: 2019-08-07
Rated 5 out of 5 by from Very pleased Very pleased with the product and price was reasonable.
Date published: 2019-07-19
Rated 5 out of 5 by from Great Massage Product I'm very pleased with my Shiatsu Pro Plus. It works out all the tightness in your back!
Date published: 2019-07-11
Rated 2 out of 5 by from Hard on back I bought this, but it wasn’t relaxing. To hard on my back. I sent it back.
Date published: 2019-06-05
Rated 4 out of 5 by from Good massager I was glad that I was able to buy and receive this massager so quickly after my last one was done for. My back pain is so much more manageable because of the Homedics massagers I have had, and this one is slightly better than the last one I had, which is nice.
Date published: 2019-05-30
Rated 5 out of 5 by from Feels so good My back is constantly strained by my enthusiastic workouts and cycling. It's so beneficial to have this super convenient message.
Date published: 2019-05-05
Rated 4 out of 5 by from Love it I am pleased with my purchase. Almost like getting a deep tissue massage. I have been working some knots and tightness out of my back. Impressed so far.....
Date published: 2019-05-02
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Q & A

I have a model SBM-200H can I get parts for this unit fell on floor broke the plastic housing in the front.

Asked by: john68
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 7:00 p.m. EST for assistance.
Answered by: Consumer Relations
Date published: 2019-08-14

I just purchased a Shiatsu Prp Plus. The instructions say one must remove screw before using. I don’t see a screw on it anywhere. Can u tell me where it is? Thank You

Asked by: Melinda49
Thank you for your question. The shipping screw is located inside the metal ring toward the bottom on the back of the massager.
Answered by: Consumer Relations
Date published: 2019-08-06

Can I turn heat feature off?

Asked by: Deedy
Thank you for your question. The heat function is an optional feature. You can use the massage feature without the heat.
Answered by: Consumer Relations
Date published: 2019-07-30

Is this unit equipped with a vehicle power adapter?

Asked by: Nana7
Thank you for your question. This model does not have a vehicle adapter. We do not recommend using this model in a vehicle.
Answered by: Consumer Relations
Date published: 2019-07-19

What is the intensity of the Shiatsu Pro Plus?  I bought the XL Shiatsu massager and it is a little to intense for my back.  I am returning it and want to get a less intense one.  This one doesn't give the intensity on this page.  Thanks!

Asked by: Karen123
The Shiatsu massage cushions provide a deep kneading massage. You can lessen the intensity by placing a towel between yourself and the massager. If you find the Shiatsu massage is still too intense, we would recommend a vibration massage cushion.
Answered by: Consumer Relations
Date published: 2019-07-09

What's the difference between the 380 and the 385 at walmart?

Asked by: Bob6691
The MCS-385 includes three pre-set massage programs, relax, revitalize, and restore.
Answered by: Consumer Relations
Date published: 2019-05-10

Can this be used in a car?

Asked by: Joyk
No. Never use this massager in an automobile.
Answered by: Consumer Relations
Date published: 2019-05-09

I have a shiatsu cushion massage chair SBM-300PA. Shiatsu side has full, upper, and lower setting. Has up and down spot arrows. Rolling feature has same but with width adjustment. Seat pad has 3 heat settings. Which model is comparable to the one I have?

Asked by: Merle G
We have many different models with a variety of features. Models MCS-840H and MCS-750H both offer the width adjustment feature.
Answered by: Consumer Relations
Date published: 2019-05-09
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Online Support Information

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