MASSAGER APP BASICS
How do I connect my massage unit to the HoMedics Massage app?
The app will automatically connect to the massage unit when the app is open and the unit is powered on. If it's not connecting try closing out of the app and opening it again. Also, using the Bluetooth settings on your device is not needed to connect.
The app is asking for my location via GPS, why does HoMedics need this information?
Android phones running version 6.0 or higher require a prompt for GPS when Bluetooth is enabled. HoMedics is not gathering or using this information.
Can I program a massage longer than 15 minutes?
We recommend a maximum of 15 minutes for custom massages using the app and cannot be increased.
Can I connect more than one device to my massage unit at the same time?
Unfortunately the current massage units do not support more than one device connected at the same time.
HAVE MORE QUESTIONS ABOUT HOMEDICS MASSAGERS? GET IN TOUCH!
Please contact a Consumer Relations Representative at 1-800-466-3342, or send an email to firstname.lastname@example.org