What type of massage is it and how strong is the massage?
The unit features percussion massage, which is a tapping style massage. The massage strength is adjustable.
Are the attachments replaceable?
Many replacement parts can be ordered online. Visit our Parts & Accessories page for instructions or contact our Consumer Relations Department for help in ordering.
Can I use the heat feature with any attachment?
No, heat should be used with heat attachment only.
How do I change the attachments?
Simply twist the attachment counterclockwise to remove and twist clockwise to attach.
Can I use the massager without the attachments?
No. Doing so may cause injury.
How many pulses does it produce?
This massager will produce approximately 2,200 pulses per minute on high and 1,200 pulses per minute on low.
Is there any latex in the overmolding, attachments or hand strap?
No, there is no latex.
Is the hand strap replaceable?
Sorry, but no.
How do I clean my massager?
Be sure to unplug the unit and allow it to cool. Clean it only with a soft, slightly damp sponge. Never allow water or other liquids to come in contact with the unit.
Can the heat be adjusted warmer or cooler?
There is only one setting for heat.
How long is the warranty?
The unit has a two-year limited warranty (valid only if this product is purchased and operated in the United States).
Is it safe for my kids to use?
The unit is not a toy and should not be used by children without adult supervision.
Can I use the unit while sleeping?
No, you should never use the massagers while you are asleep.
Can I use this if I have a pacemaker or other medical condition?
We recommend that you consult your doctor with questions related to your health. In case of pregnancy, diabetes, illness or if you have a pacemaker, we recommend consulting a doctor before using these products.
Will you repair the product after the warranty period expires?
Sorry, but no.
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